Our Privacy Policy

Effective from the date of 10th June 2019

What information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet and computer and connection information. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, communications).

 

How do we collect this information?

When you complete a ‘subscribe to our newsletter’ form via our website, we collect the personal information you provide; your name and your email address. Your personal information will be used for the specific reasons stated above only.

 

Why do we collect this information?

We collect such Non-personal and Personal Information for the following purposes:

  • To provide and operate the Services;

  • To provide our Users with ongoing customer assistance and technical support;

  • To be able to contact our Visitors and Users with general or personalized service-related notices;

  • To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our partners may use to provide and improve our respective services;

  • To comply with any applicable laws and regulations.

How do we store, use, share and disclose your personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to provide our website to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

 

How do we communicate with you?

We will only ever contact you if you choose to sign up for our newsletter. We will do so via email only.

3rd-parties on our website:

We use Donorbox to collect donations via our website. If you choose to donate to us via Donorbox, please note that we do not have any access to personal financial information you provide. This includes your credit/debit card details, which are handled only by Donorbox. We will have access to all other personal details you provide via Donorbox, such as your name and donation amount. Any details you provide will be managed by Donorbox's Privacy Policy. As we have no access to the personal financial details you provide to Donorbox, we can assume no liability for such details. 

We use links to our Survey Monkey surveys on our website. If you choose to participate in a Survey Monkey survey, please note that any information you provide will be managed by Survey Monkey's Privacy Policy. We will consider your participation in our surveys as consent for us to use the information you provide to inform and support our development. However, we will not at any point disclose your personal identifying information (your name, email address) when doing so. 

Cookies:

What are cookies?

Cookies are small files that are stored in your browser, for details on what cookies are and what they do, go to this link: All About Cookies.

 

How do we use cookies?

We use 1st-party and 3rd-party cookies on our website. These are the cookies we use:

  • Strictly necessary cookies: These cookies are essential requirements and they are used for security purposes and to improve the way our website works.

  • Functionality and performance cookies: These cookies keep track of your interactions with our website. For example, remembering the language you in which you view our site, your region, and personalisation features such as if you change the website text size.

  • 3rd-party cookies: We use some 3rd-party cookies for security purposes on our website. We do not use 3rd-party cookies for advertising or other purposes.

 

Disabling cookies:

You are free to disable cookies on our site whenever you want. If you would like to disable cookies on our site, here are some useful links to use: